Wednesday, June 29, 2011

We had a Fabulous Vacation...Relaxed and Refreshed

Dear Rogers Travel:
Just had to write and say thank you, we had a fabulous vacation, I want to go back as soon as possible! We stayed at the Sandals Whitehouse European Village and Spa, in Whitehouse, Jamaica, June 23rd to June 28th. It was spectacular from beginning to end. A true vacation, we came home relaxed and refreshed.
Going to see the Travel Consultants at Rogers Travel Agency [] who are Sandals Specialists really paid off, after spending a few short minutes talking with us, they knew exactly what we wanted and needed.
We wished for a beautiful walk-able beach in a secluded location and we got it, we walked 2 miles every morning, no other resorts could be seen, just lust-green rolling hills and the Caribbean blue water. Next we hoped for delicious food and “no problems mon,” and we got that too.
Our journey began by taking a Jet Blue direct flight from JFK to Montego Bay, Jamaica, the flight was on time [3hrs 10 min gear up to gear down, enough time for a movie] and we only spent 20 minutes to clear security, then a short walk brought us to the Sandals/Beaches greet and comfort storefront. Where our bags were immediately tagged by Sandals staff and looked after by an Airport Porters, who escorted us to our transport. After a cool drink we boarded a large windowed van with 10 others and headed south through Montego Bay to Whitehouse. Sandals Whitehouse is called the “The Jewel of the South Coast” because it nestled on 500 acres of untouched property, 50 acres is the Sandals Whitehouse European Village and Spa.
The trip is about an hour and 30 minutes; the driver shared with us the name of the towns along the way, pointing out the change in towns by the uniforms we saw on the school children, along the way. The first 45 minutes showed a country side with citrus groves, sugar cane fields, and roadside stands painted in colorful Caribbean colors. We laughed some stands could only house one to two stools for customers. Forty-five minutes into the trip the driver polled the group to see if a rest stop at a designated stand with restrooms and cool drinks was necessary but our group voted to push on. The last part of the trip was winey and a little bumpy, but the scenery was beautiful. We were greeted with cold towels that smelled of lemongrass and a glass of champagne. As you rested in over-stuff chairs you couldn’t help notice the grandeur of the building, this was some feat building this resort in such a picturesque but rural setting.

We were escorted from the lobby to concierge office, checked in and then off to our room, a beautiful ground floor room that walk out on to a patio, with vine covered pergolas, large garden beds and a hot tub with the Caribbean sea just beyond it. The room itself was beautifully appointment, with a huge four poster bed, couch, desk, stocked frig and bar, flat screen and small patio. We had our own air conditioning that kept the room chilled so you could sleep with a comforter. The bed was amazingly comfortable and sheets were very soft.

We were provided a resort newsletter each day [The Daily Breeze] it was slid under our door in the evening and showed you all that you could do the next day. You could participate as much or as little as you wanted. One day we pulled up a chaise under a palm covered umbrella slept and read and another I participate in Jamaican cooking lessons, played pool bingo and beach volleyball. Beware that if you prefer a quite experience or a lively one the resort has sections for both. The Main Pool and French section has have swim up bars and games, the Dutch is a quiet pool, and a bar but no noisy blenders. If you like water sports, the staff besides keeping the beach, organized and spotless, let you join them for a hobbie cat ride or help you take a ride on your own. You could kayak, paddle board, wind surf, sail, snorkel, scuba or just swim out to a platform and sunbath. This resort also has great tennis courts, a gym, an aerobic studio, and indoor racquet ball court; I started my mornings with the gym once I sampled the food.

Now let’s talk food, it was all fabulous, most mornings we started with coffee in our room, then a stop at the Café De Paris that served flavored coffees and pastries 12 hours a day, then off to the Bayside for the largest breakfast buffet I have ever seen. You could do just yogurt, fruit, cereal and toast or go bigger. They had two omelet stations, a waffle, pancakes, French toast, bacon and sausage station, and desert table. At each meal they served Jamaican favorites. We sampled it all it was delicious. Lunch we wandered down to Bluefield’s Beach club in the French village for Jerk Chicken and salad or enjoyed a light salad and sandwich at Bayside’s. A late lunch Pizzeria was available at Giuseppe’s. Dinner was my favorite we would have a glass of Chardonnay and listen to music and enjoy one of the 6 restaurants. Giuseppe’s had a savory antipasti bar, lasagna with béchamel and meat sauce and crème brulee. Jasmine’s was my favorite, with crab and shrimp spring rolls, coconut lemongrass soup, and flying fish steamed in a banana leaf. We had Greek salads and grilled snapper at Neptune’s, and an amazing Jambalaya at Eleanor’s. My husband is a bit of a chef so we eat well at home he could not stop talking about the meals we experienced. The service was the best that we have experience in all our travels, and meal perfectly executed.

I have to say the staff and the service we received was extraordinary, especially at the Redland Spa. I was greeted with a smile and a “Good Morning My Lady” each day. From the gardeners, maintenance, housekeeping, spa, wait staff it was wonderful, everyone was happy, talkative and ready to please. From requesting a few extra pillows to fixing a hair dryer, or moving a few beach chaise to the shade – it was all “no problems mon or my lady.” : )

Thanks again Rogers Travel Consultants, we will see you soon to plan our next escape.

K & M Olsen of NY

Saturday, May 7, 2011

Thank you Rogers Travel and Sandals Beaches Turks and Caicos!

Thank you Rogers Travel and Sandals Beaches Turks and Caicos we just return from the best vacation we have had in a very long time. We spent February 27 - March 6 relaxing in the shade of a palm tree, gazing out at the crystal-clear waters. I read two books on this trip and came back total refreshed. My favorite spots were treasure beach for reading, the Adult Jacuzzi with the view of the Caribbean for relaxing and watching the sunsets and the long walks on Grace Bay to start the mornings. Now let me talk about my husband who cannot sit still. He would begin his morning walking with me, he would choose where we were going to eat all our meals [since there were 16 dining options] then head out the snorkeling, swimming, he’d play volleyball most days, participate in most group activities, circling back to check on me or drop off a food and a beverage. Needless to say it was the perfect vacation for both of us.

My favorite lunch was the Jerk chicken from Arizona’s and the wood fired brick oven pizza from Bella Napoli. My favorite dinners were at Sapodilla’s and Le Petit Chateau, white glove service, spectacular food and presentation amazing. We also enjoy a couple night caps at Turtles bar, but many nights we went to the outside theatre for a fantastic stage show.

We hope to go back next year with the grandkids, around every corner was an activity for the kids, the water park, lazy river, kids swim up bar was the coolest. It is now a couple weeks later and I keep opening up the photos every time I sit down at the computer. Here is a photo of a friend who kept me company on the beach, while my husband was off participating in all the activities – thanks again Rogers Travel you certainly knew where to send us so we both had the best time.

Friday, May 21, 2010

Second Trip Back to Turks... Wonderful Vacation

To Whom It May Concern... We are writing regarding a recent trip our family took to Beaches Turks and Caicos. Our reservation number was 4776312 and we stayed March 27 through April 3. This was our second trip back to Turks and it could not have been a more wonderful vacation. There are a few people we would like to recognize and praise for their exceptional work.

First, we would like to acknowledge Taylor from Kimonos. Taylor remembered us from the year before, he even remembered our daughters name (Angelina). Aside from doing a fabulous job as a chef he made her feel so special. He had a hat made for her when we arrived, made her part of his show and kept us entertained the entire night. Taylor is an exceptional person and someone who we look forward to seeing again on our future stays.

Second, we would like to acknowledge our housekeeper Sheleyon. We had requested to stay in the same room (325 Caribbean Village) from the year before because of the location and our favorite housekeeper. Thankfully our request was fulfilled. When we arrived at the room we saw Sheleyon and it was like seeing an old friend. She remembered who we were and our daughter's name. She is such a hard worker and a wonderful woman. Sheleyon always had something special left in the room for Angelina, (which she always looked forward to seeing each day). We want to commend her for being such a hard worker and always making us feel special. We look forward to seeing Sheleyon the next time we return and hope she is acknowledged for the work she does.

Third, we would like to acknowledge Latoya Gordon. There are not enough words to describe what a wonderful person she is. It is because of Latoya that we do return each year to Turks and Caicos. Our entire family looks forward to seeing her. Latoya always goes above and beyond to make our trip special. There was not a day that went by that Latoya didn't check on us to see how we were doing or if we needed something. Latoya always made sure Angelina and her cousins Vanessa and Gianna were having a great time. We know Latoya was recently made a Butler and have to say that no one deserves it more then her. We would like her to be commended for her hard work and customer service. Beaches is very lucky to have someone like her on their team. Our family looks forward to seeing her again (hopefully sooner then later).

Finally, we have to thank Adrian the Hotel Manager. We know none of this would have been possible without him. We found him friendly and always present throughout the resort. We also need to acknowledge our travel agent and good friend Marta Perez Salonius. Without Marta we would have never found Sandals or Beaches, our favorite place to vacation! Thank you in advance for taking the time to read our letter and we hope that the outstanding people that were mentioned are acknowledged in some way.

Take Care,

Michael, Jessica and Angelina Gentile
For more info visit Link -

Monday, April 19, 2010

Thank You for Sending us to Paradise

Hello Rogers Travel,

Lynne and I had a great time. Thank you for sending us to Paradise.
All Our Love,
Mike and Lynne D.
P.S. Here is a copy on what on wrote on Trip Advisor

I have been traveling to Jamaica for the last 20 years. I thought I had found paradise in Negril, how I was mistaken. My wife and I thought paradise could never be topped until we found the Whitehouse. We spent 8 beautiful days and were in tears when we left. Not one want or need was left unfulfilled. It will be my new home away from home. The view from my suite was priceless. All the restaurants were within walking distance and the food was phenomenal. The playmakers were exceptional, especially Sasha, she surpassed all of our expectations. I would defiantly recommend this location to anyone who's in love or would like to fall in love all over again.

Wednesday, March 31, 2010

Just returned from a week at the Sandals Antigua Grande Resort and Spa

Just received this note from a very happy couple…

Just a note to say WOW! Thank you Rogers Travel for booking our vacation in Paradise. Let me tell you about one of the most beautiful islands on earth, Sandals Grande Antigua takes the natural beauty, adds romance and comes up with the perfect escape where you can’t help but to totally relax.

We travel the day after a nor'easter hit New York, where the wind, cold rain and flooding crippled most of the area, to a place where the sun-shined bright for seven days. We were greeted at the airport, escorted to our transportation, whisked off and arrive on 15 minutes later at a grand entrance, handed champagne and escorted to our room.

The room took our breath away; you enter on one side of the building with a view of downtown St. John’s the capital of Antigua, and then immediately are amazed at the tile in the large suite bathroom, with double sinks, whirlpool tub and glass shower enclosure. Then you enter the main part of the room where you are stuck by the accommodations: the four poster bed, concierge bar, entertainment unit with large flat screen, sitting area and then a balcony where you could see over the entire resort. This photo is the view from our room.

As we explored the rest of the resort during the week, we found each room nicer then the next. There are 18 different types of room so you can get exactly what you want. Next time we are looking at a Plunge Pool Villa; with its own pool and hot tub, outside shower, bedroom and living room and maybe two weeks.

The food was fabulous, breakfast, lunch, dinner, snacks and cocktails were all available no matter what your schedule. Our favorite meal was - sunset at Eleanor’s and the Lobster. Don’t worry about ordering too much food the portions are not large so you can enjoy an appetizer, salad, soup, entrée and dessert and be only slightly stuffed. But then there is always entertainment and dancing to enjoy after dinner that will possibly help you work off your meal.

If dancing isn't your thing, we really enjoyed a early morning walk on the beach, swimming, the gym, kayaking, the best sight-seeing tour of Antigua [that is really it's name] and snorkeling. Remember to pack light, bring plenty of sunscreen and a sunhat if you are like us and fair skinned, and have Rogers Travel book your trip to paradise, they really knew exactly what we wanted and needed. Contact them at .

Saturday, February 27, 2010

Visit the Whitehouse in Jamacia - be treated like you're the president

This is what one couple had to say upon their return from Sandals Whitehouse in Jamacia...

Dear Sandals Management,
We want to thank you and your wonderful staff for our stay at Sandals Whitehouse from January 9-16th, 2010. From the very first moment we arrived at your resort to the minute that we left, we were treated wonderfully.Our travel agent Marta Perez-Salonius gave me you e mail address and said I could e mail you to praise your staff. [Rogers Travel Agency Patchogue, NY]

By chance, as we were leaving, you were in the lobby and when we saw you; we approached you to say goodbye and thanked you. You greeted us very graciously and gave us hugs, thanked us and wished us well.We have never been treated so kindly when traveling and we want to thank you and your staff.

My husband and I want to say how delicious the food was at all the restaurants and eateries. We ate Lobster, shrimp, steak every night-very delicious. Actually, we never tasted such delicious meals and the food was always arranged so pretty on the plates. Our compliments to all the chefs.

We especially want you to recognize three outstanding workers at Eleanor's: Roxann, Earl and Venny. They were very professional doing there job, beautiful smiles, worked very efficient, kind and made us feel great.We also, want to tell you that Ogden from the glass bottom boat was a fun and kind fellow. He made the ride so interesting. We thank him for it.

Shelly from the Cafe DE Paris was so sweet and kind along with all the other workers. The two chefs at Bayside making the eggs every morning-Siamone and Javinne(not spelled correctly) were kind and patient and cooked our eggs to a T.(delicious).

I wish I had a pen and pad to write everyone's name down. The resort was immaculate. The smell of night Jasmine in the air-wow. The wine and cheese party, the welcome back dinner, the chocolate night, dancing was wonderful. The Fund raising for Haiti was unbelievable. How did you all pull it together along with the cleanup? I rebooked for next year - for Jan 8 -15th, 2011 - Looking forward in visiting you all again.

Thank You,
Mr and Mrs Stuckey of NY

More Info...
Sandals Whitehouse European Village and Spa
Discover European Grandeu in Undiscover Jamaica...Get ready to discover the undiscovered. The unspoiled. The unforgettable. Take an expedition through a forgotten Jamaica, where blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters provide an unbelievable backdrop. It's romance personified… the adventure of a lifetime. Imaginative types may even begin to feel a little bit like an explorer of old, settin off on an exciting adventure to discover the New World. This oasis of European civility is enveloped by an expansive wilderness preserve, making Sandals Whitehouse feel like an enchanted paradise kept secret from the rest of the world. Read More at  or call Rogers Travel Agency 631-289-5252